Newcomer Wellness Coach (21865)

Job description

Options Community Services Society

We are a non-profit registered charity providing social services primarily in Surrey, Delta, White Rock and Langley. We believe in helping people help themselves. We believe in collaborating with individuals, businesses, community groups and government to create focused, effective and responsive resources for the community.

We envision a healthy community as a safe and clean environment where we all have a sense of belonging. It is a place where each of us has the opportunity to work and learn, and to develop and realize goals that are meaningful and fulfilling.

As a team member of the Moving Ahead Program (MAP), the Newcomer Wellness Coach organizes and facilitates culturally appropriate one-on-one and group activities that address the physical and mental wellness needs of vulnerable newcomers.

Reporting to the Program Manager of Immigrant Services, the Newcomer Wellness Coach will provide short-term counselling to remove barriers to access services necessary for successful settlement and integration; group facilitation to promote physical and mental well-being; training/support that aims to increase staff capacity to identify client mental health issues and make appropriate community referrals as well as to acknowledge/respond to the emotional hardships newcomers experience as part of the migration, resettlement and settlement experience.



  • Conduct assessments in collaboration with Case Worker and/or the family, if the potential for counselling emerges.
  • Provide 1:1 individual and family counselling, implementing intervention strategies consistent with client information and goals.
  • Work in collaboration with MAP Case Worker to ensure that Wraparound Support Plans are integrated with psychosocial support.
  • Participate in Integrated Case management meetings relevant to referred families
  • Co-facilitate and lead educational/counselling (support) groups
  • Provide training/support for MAP staff that addresses vicarious trauma and compassion fatigue, ensuring that staff have the right tools to properly guide and refer clients while managing their own personal and well-being.



Education, Training, and Experience
The candidate must have:

  • Must possess a Master’s degree in Counselling Psychology and/or Social Work.
  • Must possess specialized training and experience in delivering trauma-informed service.
  • Experience in Case Management and Wraparound Support for the vulnerable populations.
  • Experience working with newcomers, vulnerable populations and/or volunteers.

Assets include:

  • Class 5 Driver’s License and reliable vehicle.
  • Current Level 1 First Aid certificate.


Knowledge Skills and Abilities:

  • Proficient verbal and written knowledge of English.
  • Additional language skills relevant to populations served are considered an asset.
  • Understand and promote principles of Settlement, Multiculturalism and Immigration
  • Flexibility and willingness to work outside of regular work hours.
  • Good teamwork and strong work ethics.
  • Must be sensitive to and respectful of cultural and lifestyle diversity.


Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search preceding your start date.


Applicants with lived experience are strongly encouraged to apply.

Application deadline

Resumes will be reviewed starting June 20, 2021 but the posting will remain open until filled and will close without notice.


Human Resources Recruitment
Options Community Services Society
9815 140 Street
Surrey BC V3T4M4


Not-for-profit organization/Community organization

Number of positions


Employment type

Full-time work

Job location


Hours per week


Application instructions

Please include a cover letter indicating the posting number [#21865] and detailed resume outlining your qualifications and related experience for the position.
Gina Kim, Program Manager
Options Community Services Society