woman washing her hands in the kitchen sink

COVID-19 Message

March 17, 2020

Our WorkBC Centres will continue to provide essential services necessary for the health and safety of our clients while also doing our utmost to minimize person-to-person contact to slow the spread of COVID-19. To that end, effective Wednesday, March 18th, we will suspend in-person services for a period of 2 weeks. We will be monitoring the situation on an ongoing basis and will provide updates accordingly. The following offices will be closed to the public:

  • North Surrey WorkBC Whalley: 10362 King George Blvd 604-584-0003
  • North Surrey WorkBC Guildford: 202-10334 152A St 604-580-9740
  • Surrey Newton WorkBC: 110-7525 King George Blvd. 778-728-0175

Staff will be contacting their current clients to arrange remote consultations wherever feasible. If we cannot arrange to communicate remotely, and if our staff feel there is potential harm to the health and safety of our clients, we will arrange to support them as best we can.

We understand that these measures may seem extreme to some, however we must do everything we can to slow down the spread of COVID-19 and keep our communities safe.

IF YOU HAVE ANY QUESTIONS ABOUT YOUR SPECIFIC PROGRAM/SERVICE, PLEASE CONTACT THAT PROGRAM DIRECTLY.

We will continue to provide additional updates on our website and through our social media channels.

March 16, 2020

The COVID-19 virus had required a significant response throughout our country as we try to contain the spread of this disease. Our WorkBC Centre is monitoring the latest updates from trusted sources including Public Heath Canada, the BC Centre for Disease Control and our Local Health Authorities, who determine the risk to British Columbians remains low.

Nonetheless, this is a challenging time for all of us. Please rest assured that we have been taking steps to reduce the risk of exposure and transmission of this virus.

Our WorkBC Centre receives and adheres to guidance received from Licensing and Public Health. We are taking universal precautions which include thorough hand washing, social distancing, sanitizing and reducing human contact where and when possible. Our highest priority is the safety and wellbeing of our staff, volunteers and the people we serve.

While we all may feel anxiety around the COVID-19 situation, we are a human service and have a responsibility to continue to serve and will continue to do that. If, however, we have to suspend a service because of a local outbreak or as per the guidance of the authorities mentioned above, then this information will be communicated as soon as possible to affected individuals.

Please stay well - and remember to wash your hands.

What you should do

The “Fraser Health Coronavirus Questions – General Public” link, indicates that if you suspect that you have COVID-19, you should call ahead to your family doctor before going to their clinic for assessment and testing. This ensures that the clinic is prepared to test you and keep the clinic’s staff and other visitors safe.

If you do not have a family doctor, please call 8–1-1 for assessment. The nurses at 8-1-1 can give you more information regarding where you can go for assessment and testing, for example, an urgent priority care centre or a walk-in clinic.

Nurses at 8-1-1 have been instructed to complete an exposure risk assessment of callers with compatible symptoms, such as cough or influenza-like symptoms. In some cases, the 8-1-1 nurse may suggest a caller go see a healthcare provider for assessment and testing, and recommend that the caller call ahead to tell the clinicians that they are coming.

Ideally, medical clearance from public health or a physician is obtained. However, if not feasible, clients and staff must be symptom-free before entering WorkBC sites.

UPDATES:
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
http://www.bccdc.ca/health-info/diseases-conditions/covid-19
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html#f
 
AWARENESS RESOURCES:
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/awareness-resources.html
https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/reports-publications/covid-19-resources-for-bc-public-agencies.pdf

WorkBC

WorkBC is the provincial government's access point to the world of work in British Columbia. It was created with one key goal — to help all British Columbians to successfully navigate B.C.'s labour market.